Shipping and Delivery Terms

Order Placement and Payment

Order processing and delivery will begin once the payment has been received in the bank account of ITT Group OÜ. An order confirmation will be sent to your email address. You can view and download your order and invoice:

  • If you are a registered user: under the "Order History" section on your "My Account" page.
  • If you made a guest purchase: via the "Guest Orders" page.

Delivery

Orders are delivered on business days (Mon–Fri). No deliveries are made on public holidays.

Delivery Methods

  • Omniva Parcel Machine
  • Omniva Courier

By default, we use Omniva services. You can select your preferred delivery method during checkout. Shipping costs are fixed and will be shown before confirming your order based on the selected method.

Delivery Time

Products in stock are usually delivered within 2–4 business days from the moment the payment is received. All products that can be added to the cart are available in stock unless stated otherwise.

User Account and Registration

You can place an order either as a registered user or as a guest. When registering an account, please provide accurate and complete information, including:

  • first and last name,
  • country of residence,
  • mobile phone number,
  • any other required contact information.

Accounts with false or incomplete information (including those created by bots) will be removed without prior notice.